Your data, handled with care.
SmartScheduler is built to simplify academic scheduling while respecting the information institutions, administrators, and teachers share with us. This page explains what we collect, why we collect it, and how we protect it when you use the platform.
What we collect
Account details, scheduling inputs, support messages, and limited technical data needed to keep SmartScheduler working reliably.
How we protect it
We use access controls, authenticated sessions, and operational safeguards to reduce unauthorized access and keep institutional data secure.
Your control
You can contact us to review, update, or request deletion of personal information wherever applicable to your institution and account.
1. Information we collect
When you use SmartScheduler, we may collect information that you or your institution choose to add to the platform in order to generate and manage academic timetables.
- Account and profile details such as username, email address, and role within the institution.
- Scheduling data such as departments, subjects, sections, teachers, rooms, meeting times, and timetable preferences.
- Messages sent through our contact form, including your name, email, institution name, topic, and message content.
- Basic technical information required for site operation, authentication, and performance monitoring.
2. How we use information
We use collected information to operate SmartScheduler and deliver the features users expect from the product.
- Generate, display, edit, save, and export timetables.
- Support role-based access for admins, teachers, and deans.
- Respond to product questions, support requests, and contact submissions.
- Maintain platform security, prevent misuse, and improve scheduling reliability.
3. How we protect information
We aim to protect institutional and user data through authenticated workflows, controlled access, and practical operational safeguards. While no digital system can guarantee absolute security, SmartScheduler is designed to reduce avoidable exposure.
- Authenticated sessions are used to control access to protected features.
- User-specific academic records are handled inside role-aware flows.
- Operational controls are used around timetable generation, saved schedule access, and account usage.
4. Payments and third-party services
Some parts of SmartScheduler may rely on third-party services for payment processing, authentication support, or infrastructure functions. For example, subscription flows may use Razorpay for payment handling.
- We do not intend to store sensitive card details directly in the SmartScheduler database.
- Payment-related references such as order IDs, payment IDs, and plan details may be stored for access management and verification.
- Third-party services process data according to their own policies and secure transaction standards.
5. Your rights and updates
You may contact the SmartScheduler team if you need help correcting account information, updating records, or requesting removal where appropriate for your institution’s use of the platform.
- Users can manage supported timetable records from the platform’s admin interfaces.
- Institutions remain responsible for the data they enter and maintain in the system.
- This Privacy Policy may be updated over time as features and workflows evolve.